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General Contact Form

We’re looking forward to hearing from you! Please complete the form below and we will get in touch with you as quickly as we can. Note: Our normal business hours are Monday through Friday, 9AM to 5PM PST (UTC/GMT-8). Please allow adequate time for a response to your inquiry.

Schedule a Demo

Amanda, Michelle, or one of our other qualified customer success coordinators would love to do a demo with you.

We can walk you through the ins-and-outs of GiveWP and our add-ons and answer any questions you may have in a one-on-one demo.

Commonly Asked Questions

A: Yes! GiveWP will adopt the styling of your website’s theme, however, forms can be customized using CSS to create your own look and feel. See our Handling Custom CSS in WordPress documentation article for more information.

We have several case studies about GiveWP customers where you can get an up-close look at their unique use of GiveWP forms. As well, you can preview our demo site too.

GiveWP works with a wide range of payment gateways available around the world. Find out which payment gateway is available in your country by visiting this helpful documentation article.

The GiveWP plugin is free and is available for download in the WordPress repository. If you would like to try one of our add-ons or plans, we have a 30-day refund policy.

Sometimes at renewal or when doing updates the license keys may stop syncing. First, please rest assured that your GiveWP forms will continue to work, so although we want you to get them connected, know that donations will continue to be processed.

To reconnect your licenses, on your website, please go to “Dashboard > Updates” and hit the “Check Again” button to see if your license keys are working correctly. If not, please deactivate them and activate them again. Reach out to our Customer Success team using the form above if you need further assistance.

Log in to your account to access priority support, manage your subscription, download your add-ons, and access your license keys.

To reset your password, head over to the GiveWP account login. Click the “Lost your password?” link and enter your email address. You’ll receive an email with instructions to recover your account.

You may request a refund for any add-on or plan within 30 days of purchase.

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