Everything we do on Team Give starts with quality code, built by developers who have people like you in mind.
We’re committed to creating the right tools to help you find success with online fundraising. Our product roadmap is driven by customer feedback and requests for new features.
Our Customer Success Team is dedicated to making sure each and every GiveWP customer gets up and running smoothly. Once you purchase, we’ll reach out to make sure you are able to start raising money as soon as possible.
We’re here to answer any questions you have before or after you purchase. You can schedule a demo with us or send us an email requesting more information. We’re always happy to help.
Our Technical Support Team is here for you if you run into any technical issues with GiveWP. We never want you to miss the opportunity for a donation.
We help all of our free users through the WordPress.org support forum as soon as possible. Customers who purchased add-ons gain access to priority support, where we’ll respond within 2-4 hours on weekdays between 5am and 5pm Pacific Time. We aim to resolve all priority support requests within 2-3 business days.
If you find yourself running into technical issues, make sure you contact us immediately with as much information about your WordPress website and GiveWP setup as possible. The more we know about your website, the better we can assist you.
Whenever you need help with online fundraising or you just feel like digging in a little deeper to what you can do with GiveWP, we have resources on GiveWP.com. Our blog provides you with:
For more information about our team or what GiveWP does, check out the rest of our website, find us on Twitter, or join the GiveWP community.
Next, we’ll talk about the broader community of Givers and how it helps you with fundraising.