Here’s the simplest way to describe our “Refund Policy”:
If you’re not happy, request a refund within 30 days of purchase and we’ll refund your purchase.
Please Give us the Benefit of the Doubt
Perhaps you installed the plugin and it did not work as you expected. Or, maybe you purchased it and realized it’s not at all what you needed or expected. Things happen, we understand.
We take every effort through our Demos, Documentation, and Add-on pages to describe our products in as much detail as possible. If you are having any issues with your purchase whatsoever we ask that you FIRST submit a support request to clarify any issues or questions you might have.
How Do I Request a Refund after I’ve Submitted a Support Request?
If we are unable to help you with your issue through our Support Forum, and it has been less than 30 days from the time of your purchase, then we’d be happy to provide you a full refund. Simply go to our Contact Form and choose “I need to request a Refund” and answer the questions there.
Of Course, 99% of users never have to look at this page
We pride ourselves on our customer Support and high quality products. We’ll bend over backwards to help you, truly. Even if that means providing a refund. We’re committed to make your experience with WordImpress a pleasure at all times.