How Support Works
We didn't earn 287 five-star ratings without having awesome support.
Give is built to be as intuitive and easy to use as possible. That said, we understand questions and issues can arise when building great fundraising websites. That's exactly why we have a dedicated support staff of Give experts in place to help. Here is how we handle support.
Customers receive priority support access
Customers with active subscriptions for premium Add-ons receive front-of-the-line access within our support queue. Are you a customer? Login to the right to access priority support.
Free support is provided on WordPress.org
Looking for free support? We regularly answer questions on Give's WordPress.org support forum. You can ask a question and search through many resolved answers.
Documentation and FAQs are here to help
Give and its add-ons area thoroughly documented for users of all skill levels. We ask that you take time to review the docs prior to requesting support. :)
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