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Documentation / Core Features / Donors / Delete Donors

Delete Donors

In the event you want to delete a donor, that functionality is built into the Donor page itself. This document outlines that functionality.

The Delete Donor Tab of the Individual donor page.

To prevent accidentally deleting a donor, the “Delete Donor” functionality has its own tab within the individual Donor’s admin screen. Additionally, you have to confirm that you are sure you want to delete the donor by checking an extra box to confirm

Note: Deleting a donor, unlike deleting a post or page in WordPress, is irreversible. The only way to restore a deleted donor is to restore to a full database backup from before the donor was deleted. Delete donors only if you are certain.

Donors can also be bulk-deleted from the main donor page, using the Bulk actions drop-down at the top of the page.

screenshot of the main Donors page with bulk delete options available.
Bulk-deleting donors is very similar to bulk-deleting posts and pages in WordPress

You still have to confirm that you’re confident you want to delete donors by checking a box there.

Note: Deleting a donor will cancel any subscriptions that the donor has at the payment gateway.

On either the individual donor page or the bulk-delete option, there is an additional option to delete data associated with those donors. If you delete donors and opt NOT to delete the additional data, it will leave some donations listing (donor missing) as the donor.

Last updated 1 year ago

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